INSIDER
Volunteers bring solar power to Hurricane Helene's disaster zone
Read full article: Volunteers bring solar power to Hurricane Helene's disaster zoneNearly two weeks after Hurricane Helene downed power lines and washed out roads all over North Carolina’s mountains, the roar of gas-powered generators is both unpleasant and essential.
Duke Energy preps for over 1 MILLION power outages in Florida from Hurricane Milton
Read full article: Duke Energy preps for over 1 MILLION power outages in Florida from Hurricane MiltonAhead of Milton’s landfall in the state, Duke Energy stated that it is already preparing around 10,000 responders — many from out of state — to help with recovery efforts.
When will the power return? Weary Carolinas residents long for relief after Helene's fury
Read full article: When will the power return? Weary Carolinas residents long for relief after Helene's furyNearly 700,000 homes and businesses in the U.S. Southeast are still without power more than a week after Hurricane Helene blew through the region.
South Carolina considers its energy future through state Senate committee
Read full article: South Carolina considers its energy future through state Senate committeeThe South Carolina Senate has started its homework assignment of coming up with a comprehensive bill to guide energy policy in a rapidly growing state and amid a quickly changing power-generation world.
Family sues Duke Energy after fisher fatally electrocuted at Orlando pond
Read full article: Family sues Duke Energy after fisher fatally electrocuted at Orlando pondWhile fishing at the pond, Keller’s fishing line became tangled in some broken power lines, which caused him to be electrocuted and killed, the lawsuit says.
Fire damages two homes in Casselberry, possibly started by downed power line
Read full article: Fire damages two homes in Casselberry, possibly started by downed power lineA fire that damaged two homes in Casselberry was possibly sparked by a downed power line, according to the Seminole County Fire Department.
Base rates for Florida Duke Energy customers could go up, but you’d still pay less overall. Here’s how
Read full article: Base rates for Florida Duke Energy customers could go up, but you’d still pay less overall. Here’s howAccording to Duke Energy, a number of enhancements are anticipated to be part of the increased base rate.
Duke Energy equipment failure blew appliances in an Orlando home. Why the company says it’s not liable
Read full article: Duke Energy equipment failure blew appliances in an Orlando home. Why the company says it’s not liableAn Orlando couple says an equipment failure in their neighborhood sent a surge of electricity into their home and fried many of their appliances. The company that handles claims for Duke Energy admitted Duke had an equipment failure, but the company says Duke is not liable for the losses.
Car crashes through gate at South Carolina nuclear plant before pop-up barrier stops it
Read full article: Car crashes through gate at South Carolina nuclear plant before pop-up barrier stops itAuthorities say a driver tried to crash through the exit gates of a South Carolina nuclear plant about an hour after security asked the same car to leave when it tried to enter.
Duke Energy customers turning to home check-ups, usage monitors
Read full article: Duke Energy customers turning to home check-ups, usage monitorsWith summer electric bills’ now infamous sticker shock behind us, consumers with Duke Energy are turning to home energy check-ups to make sure their homes are energy efficient for the fall and into the summer of 2024.
Duke Energy to issue new rates compensating for Ian, Nicole restoration
Read full article: Duke Energy to issue new rates compensating for Ian, Nicole restorationMost customers of Duke Energy Florida will see a slight increase in their bill starting next month now that the Florida Public Service Commission on Tuesday approved the energy provider’s latest fuel and capacity rate request.
Power restored to thousands of Duke Energy customers in Orange and Seminole counties
Read full article: Power restored to thousands of Duke Energy customers in Orange and Seminole countiesThousands of Duke Energy customers are without power in Orange and Seminole counties on Christmas Eve, according to an outage map on the company’s website.
These Florida electric companies are raising rates in January
Read full article: These Florida electric companies are raising rates in JanuaryState regulators Tuesday approved utility costs that will translate to higher electric bills in January for homeowners and businesses — and the pain won’t end there.
Duke Energy: All equipment damaged in NC shooting now fixed
Read full article: Duke Energy: All equipment damaged in NC shooting now fixedDuke Energy says it has completed repairs on substation equipment damaged in shootings over the weekend and that it's restored power to all but a fraction of the thousands of customers who lost electricity in a central North Carolina county.
Power restored in Leesburg after lightning strike to transmission system leaves 12,000 in dark
Read full article: Power restored in Leesburg after lightning strike to transmission system leaves 12,000 in darkA large power outage hit Leesburg and Fruitland Park Tuesday evening, according to Leesburg Fire Rescue.
Florida solar customers, others shocked over new charge on electric bills
Read full article: Florida solar customers, others shocked over new charge on electric billsSome Duke Energy customers said they got a big shock when they opened their most recent electric bill – a new charge that requires them to spend a specific amount of money with the utility company per month.
8,300 customers out of power as of Saturday night, according to Duke Energy
Read full article: 8,300 customers out of power as of Saturday night, according to Duke EnergyDuke Energy said that as of Saturday night, 8,300 customers across Florida had suffered power outages as a result of storms and high winds throughout the day that knocked debris and tree limbs into poles and wires.
Significant outage leaves thousands without power in Clermont
Read full article: Significant outage leaves thousands without power in ClermontCLERMONT, Fla. – Many residents in Clermont woke up Wednesday to a power outage. According to officials, the outage was reported at 7:15 a.m. at a substation in the Clermont area. “Approximately 10,000 Duke Energy customers were initially without power,” Duke Energy said. According to the Clermont Police Department, all traffic lights on Highway 50 from Hancock Road east to the county line were without power. According to Duke Energy, power was completely restored by 9:55 a.m. with the first 3,000 customers having their power turned on by 8:30 a.m.“We are still investigating the cause of the outage,” Duke Energy added.
Utility crews on standby as Eta makes its way through Florida
Read full article: Utility crews on standby as Eta makes its way through FloridaUtility crews in Florida are preparing to restore power after Tropical Storm Eta makes its way through the state. Florida Power and Lights said that this is the second time their crews have prepared for Eta after it hit areas of south Florida last weekend. Duke Energy said that it brought in about 350 additional crews to add to the more than 2,000 already in the state. Thomas Carpenter, director for Lake County’s Office of Emergency Management said that officials are keeping a close eye on Eta. “Really it’s just the timing of how quickly Eta moves through and so we will be watching that throughout the night,” Carpenter said.
Central Florida power crews head to Gulf Coast for Hurricane Delta
Read full article: Central Florida power crews head to Gulf Coast for Hurricane DeltaWINTER GARDEN, Fla. – For the fourth time this year, Duke Energy sent crews to the Gulf Coast this time to help residents during Hurricane Delta. Robert Thompson is one of the linemen with Duke Energy and left Friday morning. He had just gotten back from the panhandle a couple of weeks ago after Hurricane Sally left thousands without power. Spokesperson with Duke Energy said the company is actually sending 165 crews from all over the state to Louisiana. Florida Power and Light also sent dozens of crews to the Gulf Coast on Thursday.
New rule may strip pollution protections from popular lakes
Read full article: New rule may strip pollution protections from popular lakesThis Sept. 14, 2020 photo shows shows a Duke Energy natural gas-fired electric power plant on Sutton Lake in Wilmington, N.C. It went online in 2013 and replaced a coal-fired plant that had polluted the lake with coal ash. It would provide a source of steam to generate electricity and a place to cool hot water from an adjacent coal-fired plant. Sutton Lake became popular with boaters and anglers, yielding bass, crappie, bluegill and other panfish. But environmental groups challenging the Trump rule in court say it opens up reservoirs like Sutton Lake to similar abuse.
Outages leave thousands without power in Orange County
Read full article: Outages leave thousands without power in Orange CountyORANGE COUNTY, Fla. – Thousands of Orange County residents were without power on Monday, according to an outages map from Duke Energy. At that time, 29 total outages had been reported in Orange County, according to Duke Energy’s website. Duke Energy’s map said at least one of the outages was caused by equipment going offline. [READ MORE: Here’s how to report, get updates on power outages in Florida]Cokinos said strong storms could also bring wind gusts near 40+ mph. At last check, Duke Energy’s map showed power was expected to be restored by 11:15 p.m.Click here to get updates on the outages.
3,000 customers without power in Central Florida after storm moves through area
Read full article: 3,000 customers without power in Central Florida after storm moves through areaORANGE COUNTY, Fla. More than 3,000 Duke Energy customers were without power in Central Florida after storms moved through the area on Monday night. Orange County and Seminole County was under a weather advisory for about thirty minutes on Monday night. Trees were reported down at several intersections in Orange County. This is a developing story. We will update this story as more information becomes available.
More than 4,000 customers without power in Central Florida
Read full article: More than 4,000 customers without power in Central FloridaORANGE COUNTY, Fla. More than 4,000 customers are without power in Central Florida on Saturday night, according to Duke Energy. Around seven counties in Central Florida were under a tornado warning at some point on Saturday night. In Orlando, more than 1,000 customers are without power. The Duke Energy site shows 1,000 customers are without power in Ocoee. More than 300 customers are without power in Deltona, according to the Duke Energy site.
Duke Energy admits mistakes, apologizes for Hurricane Irma outages
Read full article: Duke Energy admits mistakes, apologizes for Hurricane Irma outagesCENTRAL FLORIDA – Last week, both Duke Energy and Florida Power & Light promised repeatedly that most customers would have their electricity restored by Sunday night. "We've been waiting on Duke Energy to get here and we haven't seen any sign of hope or any kind of workers maybe but once. Monday afternoon, Duke Energy spokesman Jeff Brooks apologized for the missed deadline. This is the largest storm to ever hit the Duke Energy service area. As News 6 was leaving Sandy Shores, several Duke Energy line workers pulled up and began removing a tree that ripped down a powerline.
Duke Energy changes automated system so customers can reach customer service quickly
Read full article: Duke Energy changes automated system so customers can reach customer service quicklyORLANDO, Fla. – Duke Energy said it has changed its automated system so consumers can reach customer service employees more quickly. Hurricane Irma overwhelmed some systems Duke Energy said it relies on to provide information to customers. "We apologize profusely for any issues experienced with our customer service and appreciate our customers’ patience," Duke Energy said. The company spokesperson said Duke Energy received numerous customer reports that there was no opt-out option in the automated system allowing them to speak to a customer service representative. Customers can follow Duke Energy on Twitter and Facebook (Duke Energy) for updated information.